Contact Us

Best Poker Sites is an independent resource for players comparing real money online poker sites in the US. Whether you've spotted something out of date on one of our reviews, want to ask about how we rank operators, or have feedback on the site itself, this is the page for that.

What we can help with

We're not a poker room, and we can't access your player account, process a withdrawal, or resolve a dispute with an operator. For anything account-related — deposits, withdrawals, verification, bonus crediting — you'll need to go through the support channel of the poker site itself, since that's the operator holding your funds and your account data, not us.

Where we can genuinely help:

• Corrections — if a bonus figure, licensing detail or feature we've listed for a room like Coinpoker, Bovada, Ignition or any other site on our list looks out of date, tell us and we'll check it against the current terms.
• Ranking and methodology questions — if you want to know why one site scored above another, or what we weighed to get there.
• Content suggestions — a stake level, format or payment method you think we should cover in more depth.
• General feedback on the site's usability, comparisons or tables.

Before you write in

A few things are worth checking first, since they'll usually save you a round trip:

• Bonus terms, wagering requirements and eligibility rules sit alongside each offer on our comparison pages — read those before assuming a promotion works differently than advertised.
• Licensing varies by operator and by US state; if you're unsure whether a room is available where you live, that's worth confirming directly with the operator, since availability changes and we can't authorize play in any specific state.
• If your query is about our editorial process generally, our About Us page covers how and why we review poker sites the way we do.

How our commercial relationships work

Best Poker Sites earns commission when readers click through to a poker site and sign up. That relationship is disclosed here because it's relevant to how we're funded — it does not buy placement, and it doesn't change a score. Any question about whether a listing is "sponsored" gets the same honest answer: some links are commercial, none of them are paid for ranking position.

Responsible gambling and account concerns

If you're reaching out because you're worried about your own play, or someone else's, that's not something we're equipped to resolve by email — but help is available. The National Council on Problem Gambling helpline, 1-800-GAMBLER, offers confidential support around the clock. Our Responsible Gambling page has further resources, including how self-exclusion works and what to do if you need a break from real money play.

Online poker for real money is legally restricted to players aged 21 and over in most regulated US states (18+ in a small number of others), and it should never be treated as a way to cover bills or escape financial pressure. If poker stops feeling like entertainment, that's the moment to step back and use the resources above.

What to expect

We read every message that comes in, though as an independent, small editorial team we can't guarantee a reply to every one, and we can't provide personal betting or financial advice. For anything relating to our published terms of use, our Terms and Conditions page sets out where we stand on liability, accuracy and use of the site.